Use the links below to download the RBdigital Media Manager to your Windows or MAC computer. If you need further assistance, please contact RBdigital Support at 877-77-AUDIO / 877-772-8346 or, please email us at yoursupport@recordedbooks.com We will do. Download the free RBdigital app in the app store. Note: Content availability varies by organization. Check to see which RBdigital services are offered at your organiszation. View our user guide for detailed instructions on how to download and navigate the app. Contact the RBdigital support team at yoursupport@recordedbooks.com with any questions.
Login fails. But there is a solution!
If your library username/password fails, there is a solution: Use your RBdigital login.The app says to use your library login, but it failed for me. I called RBdigital and they told me that depending on the library, some people should user their RBdigital login while others should use their library login. This inconsistency is what is causing the problem. The app says to use your library username/pin, so how would users have any idea that they should be using their RBdigital login? This inconsistency with logins should be addressed because it is causing major confusion. At a minimum, the app should be updated to notify users that if their library login fails that they should try using their RBdigital login. This would save a lot of people time and effort trying to figure out why their login fails, as I’m sure many people just give up on the app and leave a 1-star review.I have given the app a 1-star review simply because this login issue is so glaring and such a usability fail. However, if this one issue were resolved I would rate the app on its actual functionality past logging in.
Rbdigital Free Download
To view the information Recorded Books, Inc. and our partners maintain about you or to have your information 'forgotten' at Recorded Books, Inc. or at any of our partners, here are some things you must know.
Recorded Books, Inc. partners with many companies to bring our libraries and their patrons a diverse, evolving array of media choices. How you access the services of Recorded Books, Inc. and of our many partners depends on which services your library purchased for its patrons' use and on how you setup your account(s).
For Patrons with RBdigital Accounts:
Access your account profile by visiting RBdigital.com, logging in, and selecting 'My Account' and then 'Profiles' from the menu. Near the bottom of the page, you may 'Export Profile' or learn more about 'Forget ME'. If you elect to be forgotten from RBdigital, the process will also Forget You from all Partner Services where you created an account. After you contact your librarian to begin the process, no further action is needed on your part.
For Patrons with Partner Accounts but Lacking an RBdigital Account:
Rbdigital Sign In
If you don't have an RBdigital account but instead you access Partner services by logging in directly to each service, you will need to contact each Partner Service at which you created an account and ask to view your data or be forgotten.
Contact your librarian if you need assistance.
Download Rbdigital App
Recorded Books, Inc. and all of its service partners are GDPR compliant.